How you can assist us in obtaining MAXIMUM results for your California personal injury case

There are things you should do, and not do, to assist us in obtaining maximum compensation for you in your California Personal Injury case. Read more below. For expert help call us at 800-816-1529.

• If you have a Personal Injury case in the state of California, you should immediately stop reading and call our law firm at (800) 816-1529 Ext. 1 for a free telephone consultation. We will let you know over the phone what we think about your case.
• If we believe we can be of assistance to you and you decide to retain our services, we will send you the necessary documents to retain our law firm by email.
• If you do not have health insurance or a primary care physician, we can immediately refer you to a qualified doctor in your area for medical care.
• Yes, all of this can be accomplished with a single phone call to our law firm. (Yes, even if you do not have medical insurance.) We make every effort to simplify the process for you.

How you can assist us in obtaining MAXIMUM results for your California personal injury case

WHAT YOU MUST DO TO ASSIST US

Please provide Information Promptly

We require precise information in order to process your personal injury claim. This begins immediately with the completion of your questionnaire in its entirety. Without accurate information, we cannot prosecute your case competently.

Create an account on the online client portal as soon as you receive the welcome email from our system. This will allow us to share documents with you, send you encrypted messages, and much more.

Please provide the exact information requested as soon as possible.

Your prompt assistance will assist in ensuring that your personal injury claim is processed efficiently and quickly.

Unless otherwise instructed, you may send the requested information to us by mail, rather than by phone, fax, or email. You should contact us to verify that we have received your shipment.

Provide the Law Firm with Your Contact Information. Keep your contact information current on our online portal so that we can reach you when necessary.

Whenever any of your contact information changes, you can update it by logging into the online client portal and updating your contact information for us.

If you move or will be absent for more than one week, please let us know how to reach you.

Call the law firm to inform us of your location, including your temporary address and phone number.

If you are still being treated by a physician, we may need to make special arrangements for your continued care.

Keep Track of Your Out-of-Pocket Costs

Maintain a list or journal of all bills you receive, pay, or become obligated to pay. Keep track of the number of days, weeks, or months you have been out of work and the amount of money you have lost due to lost wages. Keep track of the amount you receive from disability insurance if you are unemployed.

Call us periodically to update us on your status.

Please inform us when you have completed your medical treatment.

WHAT NOT TO DO IF YOU WANT TO ASSIST US

Do Not Disclose Your Case to Anyone Else

Your statements can and will be used against you in court.

Any individual may be called to testify against you. Anyone may be called to testify about what you say and do, as well as their assessment of your pain and suffering.

The insurance company may use statements you made to colleagues and friends against you.

Do not reveal the estimated value of your California personal injury case to anyone.

Do not speak with anyone you suspect may be an insurance company investigator.

Do not engage in any activity you should not

If you claim you cannot perform an activity or your doctor advises you not to, do not attempt to perform the activity.

You may re-injure yourself or prolong your recovery if you attempt to engage in prohibited activities.

In addition, there is a possibility that insurance company investigators are videotaping you. (Sub-Rosa Video) Although sub rosa video activity in Personal Injury cases is uncommon, it does occur. If the insurance company receives a video of you taking out the trash or changing a tire while you claim to be totally disabled, all bets may be off.

Do Not Cease Medical Treatment Prior to Doctor’s Clearance The most costly mistake you can make is to cease medical treatment prior to doctor’s clearance.

If you discontinue treatment, you may not be compensated for ongoing complaints of pain and suffering, loss of life enjoyment, and emotional distress.

The insurance company will assume that your injuries have healed.

If you discontinue treatment for a period of time and then resume it, the insurance company may suspect fraud because they assume that if you are injured, you will continue treatment.

You should not change your phone number or email address without notifying us or updating your information in the online portal; otherwise, we will be unable to reach you.

Do not post anything on social media that could be detrimental to your case. Use common sense.

If you have any questions as to what you should and should not do in your California Personal Injury case with our firm, give us a call to discuss at 800-816-1529.

Get Help Now

The Law offices of Norman Gregory Fernandez & Associates has over 25 years experience handling personal injury cases all over the state of California. We have handled thousands of cases and obtained millions of dollars in settlements and judgments for our clients. Call now for a no pressure free consultation with an actual attorney. 800-816-1529 extension 1. 

You can download our California Accident App for iOS and Android by clicking here and visiting our California Accident App page. This application will allow you to record and transmit all information related to your California Injury accident case to our office.